Effective March 17, 2020
Our mission at SkillsForce, LLC (“SkillsForce”) is to develop educators in an empowering, effective and efficient way. Part of this is providing access to an educator community where educators can collaborate to develop skills, share accomplishments, and celebrate each other’s success. Central to this mission is our commitment to be transparent about the data we collect about you, how it is used and with whom it is shared.
At SkillsForce, we are committed to protecting your privacy.
When you or your School use our Service, SkillsForce needs to use your data to host and provide the Service to you and the School.
SkillsForce has been retained by the School to provide and host the Service on the School’s behalf and under the School’s control. The School configures the Service, controls who can register for and use the various features of the Service and who can access the Personal Information posted or maintained on the Service. Subject to the particular functionality and customization selected by the School, SkillsForce may collect Personal Information from those providing the School’s Service and from the users of the School’s Service, which could include School administrators, teachers, and other individuals associated with the educational School (collectively referred to as “users” or “you”). We do not collect, maintain, use or share Personal Information collected through the Service for any purpose beyond what is needed to provide the functionality of the Service and as otherwise described herein or as authorized by our agreement with the School.
To create an account, you need to provide data including your name, email address, school where you work, and a password. If you elect any premium Service available now or in the future, such as purchasing a professional development book, you will need to provide payment (e.g., credit card) and billing information.
When you register for the Service you have access to certain features as well as the ability to personalize content. When you register or during the use of the Service, we may collect additional Personal Information which could include additional contact information, demographic information such as your education level, areas of interest and professional learning preferences.
Your School may elect to provide Personal Information to us on your behalf in order to use certain features and functions of the Service. By way of example, a School-designated administrator may input registration information for you, either manually or through a system feed. Your School- designated administrator may decide to assign to you a role(s) or add you to group(s). Based upon your designated role(s) or group(s), you may have access to additional information or services. If you have questions concerning your role(s) or group(s), please contact your School administrator.
Your School may provide additional information to us in other situations, for example, in connection with a customer support request or a content submission request. We use this information to operate, maintain, and provide to you and other users the features of the Service, including to provide you with the features of the Service selected and controlled by the School. We may use this information to communicate with you, such as to send you email messages, push notifications, text messages, and to permit other Users of the Service to follow or contact you, to improve and develop our product and services, to improve customer service, and for other systems maintenance purposes.
We may collect information about you from third party services that you connect to our Service. For example, if you login through Clever: single sign-on for Education, share SkillsForce content on social media sites, or if you access other third party services, such as DropBox, Google Drive, YouTube, and other websites (“Third Party Services”), through the Service in order to share certain content selected and approved by you with those services, and/or to import content into the Service, these third parties may provide us information about you. We may also receive information about you if you interact with our Service through various social media, for example, by liking us on Facebook or following us on Twitter. The data we receive is dependent upon your privacy settings with the social network or other third-party site. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Service.
In addition to the information you actively provide, we also collect information about how you use the Service, your actions taken through the Service, your communications with others through the Service, and any additional data or information that is generated by your use of the Service.
Like most websites and online services, we and our third-party partners automatically collect certain types of usage information when you visit the Service, read our emails, or otherwise engage with us. We typically collect this information through a variety of tracking technologies, including cookies, web beacons, Flash cookies (locally stored objects), embedded scripts, location-identifying technologies, and similar technology (collectively, “tracking technologies”). These tracking technologies collect information about how you use the Service (e.g., the pages you view, the links you click, and other actions you take on the Service), information about your browser and online usage patterns (e.g., IP address, browser type, browser language, referring / exit pages and URLs, pages viewed, whether you opened an email , links clicked), and information about the device(s) you use to access the Service (e.g., mobile device identifier, mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, and depending on your mobile device settings, your geographical location data (which could include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device), or we may be able to approximate a device’s location by analyzing other information, like an IP address. We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. Although we do our best to honor the privacy preferences of our visitors, we are not able to respond to Do Not Track signals from your browser at this time.
These tracking technologies (including cookies) allow us to provide you with a better user experience and to enable your School to provide a better user experience through the Service. For example, data collected through tracking technologies can be used to: (a) remember information so that a user will not have to re-enter it during subsequent visits; (b) provide or recommend custom, personalized content and information; (c) to identify and contact you across multiple devices; (d) to provide and monitor the effectiveness of our Service; (e) perform analytics and detect usage patterns on the Service; (f) diagnose or fix technology problems; (g) detect or prevent fraud or other harmful activities or to protect the rights, property and personal safety of SkillsForce, our Districts or our users; and (h) otherwise to plan for and enhance the Service.
If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Please note that doing so may negatively impact your experience using the Service, as some features and services on our Service may not work properly. Depending on your mobile device and operating system, you may not be able to delete or block all cookies. You may also set your e-mail options to prevent the automatic downloading of images that may contain technologies that would allow us and your School to know whether you have accessed our e-mail and performed certain functions with it. Please note that deleting cookies does not delete Local Storage Objects such as Flash objects or HTML5 cookies. For information on disabling Flash cookies, go to Adobe’s web site www.adobe.com or by clicking here [https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html]. Please be aware that if you disable or remove cookies, Flash cookies, or HTML5 cookies on your device, some parts of our Service may not function properly, and that when you revisit the Service your ability to limit cookies is subject to your browser settings and limitations.
How we use your personal data will depend on how you use the Services, the choices your School makes and the choices you make in your settings. We use the data we have about you to provide and personalize the Service, including with the help of automated systems and inferences we make, so that our Services can be more relevant and useful to you.
Our Services allow you to stay in touch and up to date with colleagues, and other professional contacts. To do so, you can “connect” with the professionals who you choose, and who also wish to “connect” with you. Subject to your and their settings, when you connect with other Users, you will be able to search each other’s connections in order to exchange professional learning opportunities.
Our Services allow you to stay informed about professional learning topics you care about, and from professionals you respect. Our Services also allow you to improve your professional skills or learn new ones via micro-credentials. We use the data we have about you (e.g., data you provide, data we collect from your engagement with our Services and inferences we make from the data we have about you), to personalize our Services for you, such as by recommending or ranking relevant content on our Service. We also use the data we have about you to suggest skills you could add to your profile and grow as an educator. So, if you let us know that you are interested in a new skill, we will use this information to personalize micro-credentials and content in your feed, suggest you follow certain users on our Service, or suggest related learning content to help you towards that new skill. We use your content, activity and other data, including your name and photo, to provide notices to users. For example, subject to your School settings, we may provide a feed to users that you have added a professional learning experience, posted an experience worth sharing or completed a micro-credential.
Our Services allow you add your educational background, certifications, and areas of professional learning interest. You can also add every activity (conference, book study, workshop, etc.) you participated in to develop yourself as a professional educator and add any experience you decide is worth capturing and sharing. Keeping your profile accurate and up to date may help you better connect to others along with allowing others to see your professional learning efforts.
We will contact you through email, mobile phone, notices posted on our websites or apps, messages to your SkillsForce inbox, and other ways through our Services, including text messages, surveys and push notifications. We will send you messages about the availability of our Services, security, or other service-related issues. We also send messages about how to use our Services, network updates, reminders, and messages on ways to use the Service from us. You may change your communication preferences at any time. Please be aware that you cannot opt out of receiving service messages from us, including security and legal notices.
We also enable communications between you and others through our Services, including for example InMail, groups and messages between connections.
We use data to conduct research and development for our Services in order to provide you and other user with a better, more intuitive and personalized experience, and engagement on our Services, and help connect professional educators to each other for collective growth.
We use data (which can include your communications) to investigate, respond to and resolve complaints and for Service issues (e.g., bugs).
SkillsForce processes and shares Personal Information under the direction and control of your School. Your School can control which individuals can be registered to use certain Service features and which individuals or groups are granted privileges to access, view or use Personal Information collected, exchanged or maintained on the Service. Users who have been assigned administrative privileges by your School have access to all registered user information on their Service and may be able to grant access rights to other users. Your School may integrate third party features or permit third party partners to collect Personal Information on the Service in order to provide a service, such as social networks, content providers, or educational partners. Additionally, your School or its authorized users may provide consent or authorization for us to share Personal Information with a specific individual or third party upon request.
Accordingly, we share Personal Information as needed to provide these features and functionality of the Service and as directed by the School and its authorized users. Contact your School for more information regarding information access and sharing controlled by your School.
In addition to the information sharing practices discussed above, SkillsForce may share or disclose Personal Information collected through the Service in the following ways:
SkillsForce does not knowingly collect any information from children under the age of 13 unless and until your School has provided appropriate consent and authorization for a student under 13 to use the Service and for SkillsForce to collect this information. Your School controls the use of such information. We rely on your School to obtain any necessary parental consent before permitting a child under 13 to access or provide information through the Service, and to otherwise comply with the privacy obligations under COPPA and other applicable (state) laws, including to provide notice and a means for a parent to access information collected from a child and to request such information be modified or deleted. If you have any questions regarding the collection and use of Personal Information from a child under 13 through the Service, please contact your School.
Please contact us at email@example.com if you believe we have inadvertently collected Personal Information from a child under 13 without proper consents so that we may delete such information as soon as possible. Certain deletion requests may require your School’s authorization.
SkillsForce does not authorize third party ad networks, social media companies, or other third party services to collect information about visitors to the websites, applications or other online services SkillsForce provides and hosts for your School through the Service, for interest-based advertising purposes, except and unless at the direction of your School. SkillsForce does not share or sell Student Data for marketing or targeted advertising purposes.
SkillsForce may contact you through email, notices posted on our websites or apps, messages to your inbox, and other ways through our Services, including text messages and push notifications. We will send you messages about the availability of our Services, security, or other service-related issues. We also send messages about how to use our Services and reminders. You can unsubscribe from these emails by clicking on the “unsubscribe” button within the body of the email. Please be aware that you cannot opt out of receiving service messages from us, including account verification, changes or updates to features of the Service, security, technical and legal notices.
To access or change your Personal Information, log in to your account through the Service. You may be able to access or change the information collected during registration by choosing the "edit profile” option or other similar functionality offered in the Service. For data not available through such an account, please contact your School’s administrator. If a request is made to SkillsForce, we will refer the request to your School and look to the School to validate the request before we can make changes to an account.
If you are a parent, teacher, or school administrator and would like to request access information relating to a student or minor who may appear in User Submissions that has been posted on the Service, please contact us at firstname.lastname@example.org and we will do our best to assist you. User Submissions are owned and controlled by our users and School, who are responsible for obtaining all appropriate consents necessary to collect and share the User Submissions with the Service.
Data Retention. We retain Personal Information on behalf the School only as necessary to provide the service requested, comply with our legal obligations, resolve disputes and enforce our agreements, all in compliance with applicable laws. When a School administrative user deletes your account, the information contained in your user account is no longer available except (1) to the extent it is stored in backed-up data repositories, which are destroyed pursuant to our standard data retention schedule and (2) your ability to have continued access all the content and features on your profile page. Access to this information will require a change from your School email address to a personal email address. Please contact your School if you have questions about data retention and deletion along with how to facilitate access to your profile page. Any request we receive to delete Personal Information may require authorization from the School providing the Service.
Data Security. The School will remain responsible for the privacy and security of your Personal Information that it collects and processes through the Service, and for compliance with applicable data privacy laws that may apply to the collection, processing and disclosure of information through the Service.
SkillsForce maintains administrative, technical and physical procedures to protect Personal Information. Security safeguards may include but are not limited to data encryption, firewalls, data use and access limitation, and physical access controls to buildings.
If you have any questions, suggestions or concerns regarding the collection and processing of your Personal Information, please contact your School directly. If you are unable to resolve your questions or concerns with your School, please contact us at email@example.com.